Frequently asked questions

Repair times vary depending on the service and parts availability.

  • Basic services / waterproofing: approximately 1 week
  • Polishing: 2–4 business days
  • Complete service: 3–4 weeks

Most repairs can be accepted without an appointment. However, appointments are recommended for a more detailed experience.

We service a wide range of high end Swiss watches, automatic, quartz models, and vintage timepieces.

We are an authorized service center for:

  • Cartier
  • BVLGARI
  • Montblanc
  • Baume & Mercier
  • Doxa
  • Ollech & Wajs
  • ArtyA
  • Andersmann
  • Titoni
  • GoS
  • Minase
  • Panerai
  • Jaeger-LeCoultre

 

We have a spare parts accounts for:

  • Omega
  • Tissot
  • Mido
  • Hamilton
  • Balmain
  • Longines
  • Rado

For other brands, please contact us at info@chronosky.com.

Yes. We provide a complete evaluation and cost estimate before any work is performed.

Certain brands require service to be performed at authorized service centers. We will inform you if your watch is still under warranty or if opening it could affect coverage.

Yes, we strictly use genuine manufacturer parts only.

We offer a one-year warranty for complete service, excluding external or accidental damage.

Yes. Before and After opening any case, we perform pressure testing to ensure proper water resistance when required.

Please note that water resistance cannot be guaranteed for vintage watches due to age-related wear.

Mechanical watches require periodic regulation and maintenance. Magnetism, impact, or aging lubrication may affect accuracy.

Yes, depending on parts availability and the condition of the movement. For inquiries, please contact info@chronosky.com.

  • Mechanical watches: every 4–6 years
  • Quartz watches: battery and gasket service every 1–2 years

Yes. We recommend shipping via FedEx or UPS, fully insured for the value of the watch.

We do not recommend shipping close to the weekend to avoid your watch being held in carrier facilities.

Shipping address:

14 NE 1st Ave, Suite 402

Miami, FL 33132